Our actions must be safe and effective, our strategy is based on four foundational principles:

• Standardization: Creating standard behaviors and practices is our best opportunity to achieve safe and effective outcomes – period. The lack of a standard approach to complex problems creates confusion, chaos, unpredictability, and in coordination of effort, none of which are safe and effective. We will strive to apply a standard action to a standard condition to obtain a standard outcome.
• Consistency: This is our commitment to apply our standards consistently. This will create predictability, and predictable actions are always safer and more effective than unpredictable actions. There is very little chance of a coordinated safe & effective response if there is not an established expectation of the actions of other team members. A consistent application of a well thought out, planned and practiced standard operating procedure provides us with the best chance at a positive outcome.
• Coordination: This is our commitment to teamwork and understanding that we are exponentially better together than we are as individuals. A coordinated response is always safer and more effective than an uncoordinated response. For coordination to work, team members must have a functional knowledge of the standards they are responsible for executing.
• Accountability: This is our commitment to each other, to our organization and ultimately to the people we serve, that we know and can perform our jobs. This is the critical component which holds the entire system together. Without a leadership driven, intentional commitment to accountability we will never achieve a high functioning, safe & effective, emergency service delivery system. This will be achieved by constant evaluation in order to improve.